Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data in compliance with EU GDPR regulations.

Last updated: April 2025

1. Data Controller

The data controller responsible for processing your personal data on this website is:

PrintShortRun

Email: info@printshortrun.com

Website: www.printshortrun.com

If you have any questions about this privacy policy or our data practices, please contact us using the details above.

2. What Data We Collect

We collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and company details when you submit a quote request or contact form.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products and services, including page views, navigation paths, and time spent on pages.
  • Cookie Data: Data collected through cookies and similar tracking technologies. See our Cookie Policy below for details.

3. How We Use Your Data

We use your personal data for the following purposes:

Communication

To respond to your enquiries and provide quotes

Order Processing

To process and fulfil your printing orders

Analytics

To analyse website usage and improve our services

Legal Compliance

To comply with legal obligations and protect our rights

4. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following categories:

Necessary Cookies

Required

Essential for the website to function properly. These cannot be disabled and do not require consent.

Analytics Cookies

Optional

Help us understand how visitors interact with our website by collecting anonymous information. Requires your consent.

Marketing Cookies

Optional

Used to deliver relevant advertisements and measure their effectiveness. Requires your consent.

You can manage your cookie preferences at any time by clicking the cookie settings button at the bottom of the page or by clearing your browser cookies.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain contact form data for up to 2 years after your last interaction with us. Cookie consent preferences are stored for 12 months, after which you will be prompted to renew your choices.

6. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@printshortrun.com.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. This includes using secure servers, encryption where appropriate, and limiting access to your data to authorised personnel only.

8. Third-Party Services

We may use trusted third-party service providers to help us operate our website and deliver our services. These providers may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes:

  • Website hosting and infrastructure providers
  • Analytics services (with anonymised data where possible)
  • Email and communication services
  • Payment processing providers (when applicable)

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Questions About Your Privacy?

If you have any questions or concerns about this privacy policy or how we handle your data, please do not hesitate to contact us.